Refund and Return Policy

Last updated on Jan 10 2025

At DealsGyan.com, we strive to ensure customer satisfaction by providing high-quality digital products. However, due to the nature of digital downloads and services, our refund and return policy is outlined as follows:

1. Digital Products

  • Non-Refundable Items:
    All sales of digital products (e.g., software, eBooks, courses, and bundles) are final. Once purchased and accessed or downloaded, these items cannot be returned or refunded.

  • Eligibility for Refunds:
    Refunds will only be considered under the following circumstances:

    • The product is defective or cannot be accessed due to a technical issue on our end.
    • You purchased a product but did not receive the download link or access within 24 hours of payment.

  • Refund Request Process:
    To request a refund, email us at Support@dealsgyan.com with the following details:

    • Order ID
    • Proof of purchase (e.g., payment receipt)
    • Description of the issue
    • Refund requests must be submitted within 7 days of purchase.

     

2. Cancellation Policy

  • Cancellations are not permitted once a digital product has been accessed, downloaded, or delivered.

3. Refund Timeline

  • Approved refunds will be credited to customer within 7-10 business days. The amount will be credited back to the original payment method.

4. Exclusions

We do not offer refunds in the following cases:

  • Change of mind after purchase.
  • Incompatibility with your device or system due to failure to meet product requirements.
  • Issues arising from misuse of the product.

5. Customer Support

If you encounter any issues with our products, we encourage you to contact our support team at Support@dealsgyan.com. We are committed to resolving your concerns promptly.

Thank you for trusting DealsGyan.com. We appreciate your understanding of our policies.